Patient Reviews
"I truly cannot say enough wonderful things about this orthodontic practice. My doctor and the entire staff have shown me nothing but kindness, patience, and genuine care. My Invisalign plan has been adjusted twice at no extra cost, simply because my doctor wanted to make sure I had the best results possible. That level of dedication is rare, and I am beyond grateful.When my grandmother’s house caught fire and I fell behind on my scans, the staff went out of their way to send me a card and check in on me. That small act of compassion meant the world to me. They always reach out if a scan is missed—not to criticize, but to make sure I’m okay. Their support makes me feel truly cared for, both as a patient and as a person.The entire office is beautiful, warm, and welcoming. The bathrooms are always spotless, the coffee bar is such a thoughtful touch, and the whole space reflects the pride they take in their work. The staff is nothing short of immaculate—friendly, attentive, and efficient. Every visit feels like catching up with friends rather than a typical appointment.For nearly two years, they have not only met my expectations but exceeded them in every way. My results continue to surpass what I thought was possible, and I owe that to their passion and commitment. This is more than an orthodontic office—it’s a place where you are treated with love, respect, and genuine care. I wholeheartedly recommend this practice to anyone. Choosing them is choosing excellence, compassion, and true dedication."
"Svo is amazing we were done with our daughter's attachment, button placement, and the demo of how to use her smile box in a little over an hour. Bethany and our team are amazing. Our daughter has had her Invisalign for ten months now and the progress is amazing. We highly recommend Invisalign and S.V.O"
"So grateful to be here and take my daughter here! We are starting the Invisalign journey ❤️"
"Shenandoah Valley Orthodontics is a wonderful office! The staff are friendly and knowledgeable. I would highly recommend this establishment!"
"I’ve been a returning client, my original braces were done here years ago, and I recently came back for Invisalign treatment. While most of my teeth shifted as planned, there was one tooth that didn’t fully move into the desired position. Dr. DeArment and his team were quick to respond and made custom adjustments, providing additional aligners at no extra charge to ensure the best results.I truly appreciate their commitment to quality and patient satisfaction. The service here has always been professional, caring, and efficient. Highly recommend this clinic for anyone seeking top-tier orthodontic care!"
"Friendly, patient, and responsive staff. Great MDs. Beautiful, well-kept facility with thoughtful touches and fun offerings.I used SVO for my Invisalign and my son’s. Both our treatments have been challenging for different reasons. I required an extended course due to a canine replacement and extensive movement of almost all my upper teeth. I’m amazed at what was achieved and am really happy with the outcome. The SVO team’s patience and flexibility with my son has been remarkable. I highly recommend SVO!"
"Very nice office. Everyone there is very professional & friendly. Very happy with improvements in my teeth and bite. Wish I had raised issue when time between aligners was increasing and had a mid cycle check in. I may have been able to get finished with the process earlier."
"Would recommend SVO to anyone looking for orthodontic care ! This practice has been so patient with my daughter in her Invisalign / braces journey. Each visit has been nothing but pleasant , everyone is such a joy to work with. Thank you so much SVO, my daughter can’t stop smiling with her straight teeth"
"Excellent service and created a very modern, streamlined approach to what normally would not be a fun experience for a 9 year old getting braces!"
"SVO is by far the best! I had my normal dental appointment and they mentioned Invisalign at a cost of $7,000. I went to SVO at the recommendation of a co-worker and I am not disappointed! They are awesome! 10/10 and definitely recommend to anyone looking to improve their smile with Invisalign or traditional braces."
"Shenandoah Valley Orthodontics is a beacon of comfort and professionalism, designed to make every patient feel at ease right from the moment they step through the door. The waiting area is bright and welcoming, featuring comfortable seating, engaging decor, and a selection of age-appropriate reading materials and games for children. Friendly staff greet families with warm smiles, creating a sense of community and trust.The state-of-the-art treatment rooms are equipped with the latest technology, ensuring that patients receive the highest quality of care. Each room is clean, spacious, and designed to minimize anxiety, often adorned with calming colors and soft lighting. The team takes pride in their attention to detail, making certain that every instrument is sanitized and ready for use.The staff, especially the orthodontist takes the time to explain each step of the process, ensuring that both parents and patients understand the treatment plan. Their expertise with Invisalign is remarkable, as they tailor each aligner to fit the unique needs of the patient.Experience with Invisalign Placement:My son’s experience with the placement of his new Invisalign was informative and smooth. Upon arrival, he was greeted by the friendly staff, who made him feel comfortable and at ease. The staff patiently explained the whole procedure to him, discussing what to expect and answering any questions he had.As the placement began, the orthodontist & dental assistant worked together seamlessly, demonstrating great skill and care. Braedyn was shown how to properly insert and remove the aligners, with clear instructions on how to maintain them for optimal results.After the aligners were in place, Braedyn received tips on how to manage any discomfort that might arise, along with advice on when to return for follow-up appointments. Although he did experience some mouth pain afterward, he felt confident knowing he was in capable hands. Overall, the experience was positive, and he left the office feeling hopeful about his journey ahead to an even more handsome smile."
"I met with the staff and orthodontist mid March to discuss my options to fix my smile. I am 35 and had wire braces as a child but like many, did not wear my retainer. I was really impressed with the space. It’s very nice and welcoming and the staff are so friendly. I decided to move forward with Invisalign and got my trays yesterday. The process was pain-free, seamless, and the staff again was great to work with. I can’t wait to see the progress that I make. I am getting into a new routine, which I know will take time but will be worth it in the end. I highly recommend Shenandoah Valley orthodontics if you are in the market for straighter teeth."
"I've always had a great experience with Shenandoah Valley Orthodontist. They are helping me gain my smile back. It's been a long journey but almost to the finish line. Recently, I have taken my son to Shenandoah Valley Orthodontist to start his invisalign treatment."
"I had my first orthodontist appointment at SVO earlier this year. Addie was amazing in welcoming me into the office and doing all of my initial scans. I then worked with Tara and Dr. Song to see what the best options were for the health and look of my smile. Tara explained in detail what ortho appliances they offered that could potentially help me. Dr. Song then came in and walked me through my images to discuss what he believed to be the best course of action to correct my concerns. Tara then helped me find some oral surgeon options for tooth extractions prior to starting invisalign. She was also super helpful in the breakdown financially of what invisalign would look like for me. I then returned for my first appointment for invisalign with Kathy, she was awesome! She had me laughing the entire time and explained the process of invisalign to me. I left with no questions and felt good about the experience. I’ve always felt like I was in good hands at SVO, and look forward to continuing to correct my smile 😁"
"We have had a wonderful experience with Shenandoah Valley Orthodontics for Invisalign and braces. Every visit has been nothing short of exceptional. The entire staff is extremely friendly, welcoming, and professional. They always take the time to answer questions and make sure parents and patients feel comfortable and well-informed. We are so grateful for their care and highly recommend them to anyone looking for top-notch orthodontic treatment!"
"Friendly and professional staff. Immaculate office...so clean and spaced. Coffee bar and activities for kids while they wait. I am excited to continue visiting this office and learning more during my children's braces era."
"Dr. DeArment is fantastic as well as Ashley and Judi. But HONESTLY, they have all been SO amazing and welcoming. My son (12) just got braces yesterday and we couldn’t be more pleased with the service, kindness, and genuinity. They are clear and transparent with costs and expectations and I’m so happy we chose Shenandoah Valley Orthodontics!"
"The staff made the experience great from start to finish. My daughter and I had our Invisalign appt at the same time. It was so nice knowing that they were giving her high quality care even when I wasn’t watching. They made her feel comfortable during the whole experience. I can’t thank them enough for the great care and attention to us both during our appt."
"My daughter has been a patient of SVO since April 2022 and I can’t say enough good things about this office, the orthodontists and the staff. Everyone is truly amazing! Tara went above and beyond for us yesterday! I would 100% recommend this office if you need any orthodontic care- Invisalign, braces etc."
"I have been with this office for over 1 year, and this is my orthodontist, hopefully it will be for my kids too. I recommend this office because of their fair-price tag for my 17 months Invisalign plan, while other orthodontist offices were $500 more.Secondly,I believe that everyone there had a good amount of training and experience because I am never disappointed with their help/advise. I always asked questions at every appointment and “a whole lot more during the consultation day”, and no one has made me feel rushed or treated rudely.I enjoy the little fun stuff that the office host, like mothers day flower bouquets, Halloween treats , free ice cream bar week, and they always have “hot coffee,tea, hot chocolate, and water bottle available”.The waiting area is always so beautiful, following holiday decors, and there are so many waiting area sections."
"What a great place to go to get your Invisalign. They’re all so very nice & always smiling. They help with my son & soon my daughter will be in there. We are so happy we came to SCO & If anyone ask me where to go it’s definitely SCO is the best place to be."
"Our experience with Shenandoah Valley Orthodontics has been stellar! Although we are only a few days into our son's journey with Invisalign, We could not have asked for a more understanding, and loving environment. Dr. Lill and his team our second to none. Every question we have had has been answered quickly (Even after hours using their app!).I would highly recommend them as the areas foremost leader in Invisalign. They definitely know what they're doing!"
"Both of my daughters recently started their Invisalign Journey with SVO and we have had a wonderful experience! Everyone has been patient, helpful, knowledgeable, and friendly and I cannot wait to see their beautiful teeth at the end thanks to this experienced and dedicated staff!"
"The office is beautiful, and the staff is amazing. I have had nothing short of a great experience with Tara, Bonnie and Dr. Lil. They answered all questions I had, and were very welcoming. I am so happy I was recommended to go here for my invisalign journey!"
"I’ve had a fantastic experience at Shenandoah Valley Orthodontics (SVO) from start to finish! The staff is friendly, professional, and always makes me feel comfortable during every visit. Dr. DeArment is incredibly knowledgeable and always takes the time to explain every step of the treatment process.The office is modern, clean, and well-equipped with the latest technology- not to mention the best coffee bar and water. :) Scheduling is easy, and the front desk team is always welcoming and helpful when it comes to managing appointments and insurance questions.Overall, I couldn’t be more pleased with my treatment, and I highly recommend SVO to anyone looking for high-quality orthodontic care. Whether you’re getting braces, Invisalign, or other treatments, you’re in great hands here!"
"This is my first time going and they were so sweet and gave me a tour of the office and everyone was so nice. I am on the Invisalign journey and they explained everything to me and were so nice and helpful. I’m so excited for the outcome and can’t wait to see my beautiful smile."
"I cannot say enough good things about Dr. DeArment and Shenandoah Valley Orthodontics. My treatment plan not only included several rounds of Invisalign, but it also included jaw surgery as well. Dr. DeArment worked with my surgeon to make sure I had the best outcome. He paid attention to every detail so that my treatment plan was perfect. I now have the smile of my dreams! The staff at Shenandoah Valley Orthodontics is wonderful as well. From the initial consultation to my final appointment where they gave me a celebratory gift, I couldn’t have asked for better orthodontic care. Not only have I brought my own children to this office for braces/Invisalign but I have recommended them to my nieces, nephews, and friends as well. They have all been so happy with their results and the care they were given! Thank you, Shenandoah Valley Orthodontics!"
"Getting my Invisalign attachments has easily been the greatest experience I’ve had on my teeth straightening journey. The only thing that can top it will be follow up visits. Dr. Lill and the entire team are light spirited incredibly friendly and a total pleasure to be around. And needless to say they are incredibly professional. I’m so grateful that everything I’ve gone through has ended me up in his and his teams care. I can’t imagine a better place to be for this."
"You can’t ask for a better group. They are so nice and very patient. I’ve recommended Shenandoah Valley Orthodontics to several people. Dr. DeArment and Dr. Lill are the best!"
"I just completed my braces treatment at Shenandoah Valley Orthodontics, and I couldn't be happier with the results! The entire team was incredibly kind and made each visit a pleasant experience. The office atmosphere is welcoming, and I loved the complimentary coffee and ice cream, which added a nice touch, especially during the hot summer days. If you're looking for a place that combines excellent care with a friendly environment, I highly recommend Shenandoah Valley Orthodontics!"
"We love Shenandoah Valley Orthodontics!When my daughter was told by a previous orthodontist that she wasn’t able to do Invisalign, my daughter was devastated. At our first appointment at Shenandoah Valley Orthodontics, they said that she COULD do Invisalign! It’s been a better and easier experience for us. We also love the Smile Doctor app, ease of the scanning device, and constant feedback from the office each week. We are so glad we chose you! Plus, we love to grab a hot chocolate or hot tea from the in-house Starbucks when we are in for an appointment. Thank you Shenandoah Valley Orthodontics; you have made this second round of braces so much easier and more enjoyable for us!"
"Great place with great staff. Come in and see an Orthodontics today at Shenandoah Valley. You will not be disappointed. Thank you for all you do."
"Great experience with Shenandoah Orthodontics! Friendly & professional team managed Invisalign & whitening for me. I wouldn’t go anywhere else! Highly recommend:)"
"Shenandoah Valley Orthodontics is such an amazing office to go to! The staff are amazing and so sweet. The office does so many fun giveaways too! The office is also so clean and organized!"
"Today was my official Invisalign graduation! I love SVO. They are #1 in every way-professional, kind and they have the BEST customer service of any business that I have worked with. Thank you for my smile!!! So worth it."
"SVO is great! The staff is extremely responsive and friendly. Our children have Invisalign, and they are getting excellent results. I love how I can easily send questions through the app."
"I always have good experience in SVO during my children's orthodontic treatment. Later, I needed treatment for TMJ. Correcting my crossed bite was the last resort, and it worked!! Highly recommend this wonderful team of professionals."
"The best orthodontists in the Valley, hands down! Have been a patient for 27 years and recently received a “tune-up” with Invisalign. Nice to associate with an office that gives back to the community, too!"
"As a mother of a child with braces, and other children who may need them as well, I never thought I’d have the opportunity to work on my smile too. While waiting for my daughter during a visit I received a complimentary (quick and efficient!) consultation. They were very understanding to the financial burden, and worked with me to figure out what worked best for my family. I am now a few months into my Invisalign treatment and growing confidence every day. My husband loves my new smile, and my daughter loves sharing this experience with me.Update: All four of our children have been or are patients here, and we refer everyone we know to this office! :)"
"We have been with this office for 3 years and have gotten great results! It surprises me to see people in regular braces when this option is affordable and less painful. No more metal spikes digging into the inside of your mouth!I highly recommend this particular practice because they can take more complicated cases and get excellent results. Thanks everyone! We will miss you!"
"We love Shenandoah orthodontics! Both Front Royal and Winchester have amazing staff. Thank you!"
"Everything about SVO has made fixing my smile a breeze. I’ve dealt with crippling TMJ related issues for the past few years and their team took the time to address my concerns and work into my plan corrective measures that have nearly eliminated all of my jaw related pain. The app they utilize is very user friendly, their Front Royal office is always extremely tidy, and their staff are a delight. Anyone considering starting their journey using Invisalign or otherwise will be in good hands here."
"I brought my daughter in for a consultation and the office was nothing short of amazing. They were so welcoming from the moment we stepped in the door. They greeted us, had a welcome sign for all the patients coming that day and they offered coffee, tea, water while we waited. Very quickly the staff welcomed us back to give us a tour of the office and start the photos and exam. We quickly got through all the X-rays and photos and then talked to the dentist and tech about their ortho plan. They explained the options and their plan and were very thorough. They gave my daughter a welcome gift, which was very thoughtful! Since it’s summer the office was offering a “sweet treat” of ice cream to all patients. I cant wait to continue working them as my daughter starts her Invisalign.Super clean and nice office and great staff! I highly recommend them to all friends and family! What a great experience!Shenandoah Valley Orthodontics also does a lot for our community!"
"Our daughter was the first of our 4 kids to need orthodontic treatment and we are thrilled with our experience! She just finished her first phase of Invisalign and the results are astounding. I still can’t believe everything that can be done by Invisalign, but I’m so glad she gets to avoid all the crazy contraptions and pain I went through. We had nothing, but a great experience from our initial consultation, to scanning and communicating on the app, to her last appointment! The convenience is truly so perfect for busy families and the whole process couldn’t have been easier. I will also add that I’m so grateful to them for noticing how large my oldest son’s adenoids were. Because of them he had them removed and he can breathe and sleep so much better! I cannot recommend SVO anymore and we will certainly continue our orthodontic treatment with them for all 4 of our kids in the coming years!"
"We came here from Dr. Staggards office and I can tell you we NEVER looked back. Shenandoah was amazing from day one. They were welcoming, nice and explained everything. I literally cried because my daughter stopped fearing the dentist. She has a beautiful smile from Invisalign and myself as well. I can’t talk highly enough about them."
"I have been with SVO since COVID, was actually their first virtual apt during the pandemic. They have always been so very kind to me and my children. I came in originally to take care of my over bite because I never wore my retainers when I had braces when young. I came in they put invisilign on my teeth and then we finished up with braces for the remaining of my time. Today is actually the day I get my braces off and I couldn’t be more excited!When they took the invisilign off they gave me a gift of some fresh baked cookies and a bottle of wine!I love everyone here but my favorite person is definitely Mrs Addie F. Each assistant and Doctor always make me feel so welcome and special when I come in and if I happen to have the same assistant back to back they remember our conversation from the time before. It’s been a long yet enjoyable journey with SVO and I will definitely be bringing my children here when it comes their time."
"My son and I decided to do Invisalign together and we have had an amazingly wonderful experience. The staff, Orthodontists and processes are seamless, easy and very affordable. The office is spotless and the wait times are minimal. Wonderful experience. Definitely recommend SVO."
"I've been going to Shenandoah Orthodontics since I was 10 years old. I've seem the place grow so much and now they're treating my brother and I know because they've treated me right, they'll treat him even better! This place is an excellent option for any orthodontic care you'll need. Trust in SVO!"
"I love Shenandoah Valley Orthodontics. The staff and Doctors are friendly, appointment’s are always on time. Invisalign is a game changer for us. Appointments are minimal with the Smile Doctors app. Anyone who has a busy schedule should be coming here! Thanks to the team for your great care and service!"
"Everyone at Shenandoah Valley Orthodontics are very professional and kind. They are always greeting you with a welcoming smile. I am currently using Invisalign and getting great results! They make the process very easy and the online app makes it convenient when you have questions. Highly recommend to anyone looking for a great experience with amazing results!"
"We instantly fell in love with Shenandoah Valley Orthodontics! They have a wonderful staff. They were all extremely friendly and they made my daughter feel comfortable throughout the entire process. They go above and beyond!"
"Great place wonderful staff easy process I have no complaints my son is going through the Invisalign process here we’re a few months in and everything is going great! My son and I are both pleased with our decision to go with Shenandoah valley orthodontics and highly recommend them."
"Loving my experience so far with Invisalign, I’ve only been wearing it for 13 weeks and my smile has transformed immensely. Couldn’t recommend SVO more, 10/10 - everyone at the office is so kind & welcoming."
"The staff was really pleasant to work with and the app that you use to track your progress through aligners made the process seamless. We’ve had great results with them!"
"Want the best team to straighten & perfect your smile?….then go to SVO! Immediately upon arrival you’ll see your name in lights, which is so fun & inviting.The staff up front are so hospitable & once you see their smiles, you’ll be like“ yup!!! Give me that”!!!!Addie was the orthodontic tech that worked on me from start to finish and she is spectacular at what she does!She is so kind, very professional and super knowledgeable about her expertise.I wanted to impress her with every check in- so I took her advice and wore my aligners 22+ hours a day! I finished on time and I’m sooo happy I decided to get my crooked tooth fixed. Want to improve your smile and be happier when someone asks ya to “cheese”?…. Make an appointment with SVO and you won’t be sorry!"
"Just glad my visit to get my Invisalign all set up. This is such a great office with amazing staff. Can’t wait to see the progress with my teeth."
"Started my Invisalign journey last summer with SVO, and I couldn’t be happier with my progress so far! I always feel so comfortable at my appointments and love how friendly the staff is! 10/10 recommend!"
"Shenandoah Valley Orthodontics is the premier place for all you needs. The knowledgeable drs to the incredibly friendly and helpful staff. There is no other place to go for all your orthodontic needs then Shenandoah Orthodontics."
"I am 82 years old and I was unhappy with the way my teeth were shifting, so I went to Shenandoah Valley Orthodontics to see what could be done. Only three months later, my teeth had been shifted back where they belong using the Invisalign system, and the process had been amazingly easy. I loved working with everyone I encountered at the practice. They were efficient, wonderfully knowledgeable, and ever so friendly. Now that I won’t be going in to be checked anymore, I will miss seeing them!"
"I would highly recommend Shenandoah Valley Orthodontics! It is a great place to go for any of your orthodontic needs. I have used them for myself and 3 of my children. They are knowledgeable and have fair prices. Everyone is always so friendly, you will always be greeted with a smile when you walk through the doors."
"My dentist referred me to SVO because he suspected my teeth misalignment was causing the TMJ issues I’ve had for many years. My consultation with Ashley Hoffman and Dr. Song was very thorough and eye opening. They addressed all my concerns. I knew I was in good hands and had confidence in my proposed treatment plan. The doctors and entire office staff at SVO are great. After 13 months my treatment is almost complete. I wish I had known 20 years ago that orthodontics was a solution to my TMJ issues. I could have prevented multiple cracked teeth, root canals and 2 dental implants over the years. Even at age 60 it’s never too late to start treatment. I highly recommend SVO!"
"I would give them 10 stars if I could Great Orthodontics clinic!!"
"We had an amazing experience this morning with my son getting his first set of Invisalign. Everyone is always so friendly, helpful, and so much fun! We even got a cupcake on the way out the door today for world smile day! If you are in need of an orthodontist please go see them! You will not be disappointed!"
"Absolutely the best!!!! My eldest, age 8 was so self conscious of his front teeth and now, after a few short months, his confidence has grown tenfold! Best decision was going with this team and Invisalign!!!"
"My experience Shenandoah Valley Orthodontics was amazing!! Everyone was super friendly! They addressed all my questions and concerns in a professional and timely manner! My treatment time stayed on the expected track as indicated at my initial consultation. I would highly recommend this practice to anyone looking for orthodontic work!"
"Shenandoah Orthodontics really knows how to make your treatments enjoyable. The office is always welcoming and the experience is personable. Thankful I chose Shenandoah Orthodontics."
"Everyone is super friendly from the moment you walk in the door. They make a point to get to know you. The process of Invisalign has been super easy and even though I’m only 3 months into my estimated 12 month treatment, I am super happy with the results so far and the overall experience."
"Shenandoah Valley Orthodontics has been great with my son who is on the spectrum! We are seeing success we didn’t know was possible! Would definitely recommend."
"Thank you SVO for accepting my Invisalign transfer and helping me develop a beautiful new smile!! Top Notch service from everyone at your office!"
"As a new client, I recently had my first visit to Shenandoah Valley Orthodontics yesterday, and I must say, the experience was absolutely remarkable. From the moment I walked in, I was greeted by a well-trained front desk team who made me feel incredibly welcome. The facility itself is not only clean but also exudes a modern vibe.Before our free consultation with Ashley, we were given a brief tour of the facility, which was a nice touch. Both Ashley and the orthodontist impressed us with their professionalism and expertise, addressing all of our questions and concerns effectively. As a thoughtful gesture, my son received a personalized water bottle as a gift, which added a nice personal touch to the experience.I'm truly impressed by the customer-oriented approach of Shenandoah Valley Orthodontics, and I wholeheartedly recommend their services to everyone."
"As a first-time visitor to Shenandoah Valley Orthodontics, I was very pleased with the experience. The front desk team was very welcoming and made us feel like valued customers right from the start. The facility itself is spotless and has a modern aesthetic that instantly put me at ease.During my visit, I was pleasantly surprised to discover some very nice amenities such as the free Starbucks corner or tooth-brushing kits for patients. I also happened to visit during the patient appreciation month, and to my delight, they were offering complimentary ice cream.The professionalism and expertise displayed by Ashley during my free consultation, as well as the orthodontist I met, were truly remarkable. They answered all of my questions with ease and confidence, instilling a sense of trust in their abilities.To top it all off, I was given a personalized water bottle as a gift, which was a lovely touch. It demonstrated the personalized and thoughtful approach that Shenandoah Valley Orthodontics takes with their patients.In conclusion, I definitely recommend Shenandoah Valley Orthodontics."
"In my case, I have experienced a very patient team at Shenandoah Valley Orthodontics. I applaud them for their expertise and for making my teeth alignment pleasant and exciting."
"The staff and doctors have always been efficient and professional. My orthodontics treatment worked well with no pain and only very occasional minor discomfort. I'm happy with the results!"
"Shenandoah Valley Orthodontics has been so helpful in getting me my new smile! They are very efficient, and the staff is so kind. They offer great customer service and will give you a big warm welcome. I highly recommend them if you want to feel more confident with yourself. I will always go to them for my family and I’s future smile needs."
"We have really enjoyed our experience with Shenandoah valley orthodontics. This is our first experience with braces with our son and it has been amazing. We are doing Invisalign and it has been a breeze!! We are about 6 months in and I can see huge change in his teeth already. My daughter actually can’t wait to come and get braces with you guys!!!! The staff is so nice and my son loves all the prizes and ice cream days."
"Shenandoah Valley Orthodontics has been wonderful for my daughter so far. They are quick to respond if we have questions or concerns. I would highly recommend!!"
"My experience at SVO has been nothing short of amazing. The dental assistants are always welcoming and receptive to my concerns. The facility is modern and very clean. As someone who had a came in with pretty severe case (also in my late 20s), SVO worked with me to get my braces off in a timely manner with near perfect results. For me, I paid the full amount from the beginning and at no point did I think they were cutting corners to get me out, which I think is incredibly important. They took the extra steps to make sure I was fully satisfied with my outcome even when it meant extra appointments in the office or sets of braces/Invisalign. Yes, getting work done like this can be incredibly costly as well as nerve racking, so having a great team behind you is priority #1 and that’s what I felt I had with SVO. Highly recommend 😊"
"Every appointment we’ve had at Shenandoah Valley Orthodontics has been exceptional!"
"Very clean and professional orthodontic treatment!"
"HIGHLY RECOMMEND!!! WOULD NOT GO ANYWHERE ELSE. Three of us have had braces or Invisalign here. The staff are supportive are so i compassionate. They explain everything on lament terms. They have great ideas and everything they have suggested has worked 100%. Their office is so inviting, clean, and organized. I’ll be disappointed when we’re all done. I wish there was more work I could do on my teeth…I’d get it done here just to be able to visit this place. Weird, right? LOL!"
"This orthodontic office is quite simply unparalleled. I worked in dentistry for years prior to singing professionally and I have never been in or worked in a better environment. Clean, highly professional, efficient, comfortable- drinks and snacks are provided - and an unbelievable staff and orthodontists are in this office. My treatment was done early and I am so pleased. Don’t walk… run to Shenandoah Orthodontics. It is worth any price. Patricia Wulf."
"This orthodontist office is amazing! The staff and doctors are helpful, patient, and very friendly. The staff makes you feel warm and wanted as soon as you walk in the door. I recommend this office to anyone needing orthodontics."
"Shenandoah Valley Orthodontics is AMAZING!! I've been going to them for several years now, and my smile has improved so much! If you're looking for a reliable orthodontics office, SVO is the answer. Highly recommend!"
"The staff at this amazing establishment are beyond exceptional. They make sure you are comfortable, happy and taken care of. I have done invisalign and braces here for 4 years in total and I recommend to anyone needing orthodontist work done with absolutely awesome services."
"My son has been at SVO for about 5 months now doing Invisalign and we are very impressed! The staff has been so kind and helpful throughout the process. I had braces when I was a teenager and the technological advances that have been made since then are amazing! We really appreciate SVO and recommend them to anyone looking for orthodontic work!"
"I started going to Shenandoah Valley Orthodontics when I was in elementary school and have continued to go for routine needs as an adult. I recommend all who have orthodontic needs to visit them. They have an amazing team that is friendly, communicates well, and makes you feel comfortable. Best practice around!"
"Great doctors and staff! SVO has long history of taking really good care of their patients in the community. They are always up to date with the best possible options of care for their patients. You couldn't ask for a better Orthodontics practice!"
"Everyone is so personable and friendly, and I’ve always received excellent care! Their service is exemplary, too! There are 3 amazing smiles in my family due to the outstanding work performed at Shenandoah Valley Orthodontics!"
"My son Brentley had his initial consult appointment this morning in the Front Royal office. I can not say enough good about this office and the staff. We were immediately greeted with warm smiles. Everything was explained well and in detail to myself and my son. The best part was they were able to help my 8 year old understand everything and talked to him more than me. I was a patient of Dr. Dearment about 15 years ago and was even greeted with welcome back and asked how everything was going from my previous treatment. I am so thankful to be able to use SVO for my son. I would highly reccomend this practice to anyone in need of orthodontic treatment."
"An absolutely great place!! I had my braces done here and completed my treatment 4 years ago. All good since then but at work last week I had an accident where I broke a tooth in half and needed to get it put back on, I tried calling every emergency dentist in the area no one would answer the phone. I ended up calling SVO and leaving an emergency message within a few minutes Dr. DeArment texted me and said he was willing and able to help!! I ended up going to the office where he helped me. If it wasn't for him I would've had to wait 2 days until my regular dentist was open. Special thanks goes out to Dr. DeArment and his daughter!! that helped me during this emergency. I highly recommend SVO!! Thank you so much for all your help!!Eric McClaflin"
"All three of my kids and my best friend have beautiful smiles because of Shenandoah Valley Orthodontics. I decided it was my turn. As expected they had creative idea and leading edge technology. You go in and it’s like family and they have the coolest office. I would never trust my smile to anyone else. Wonderful group of professionals."
"My daughter got her braces on in January. The initial experience was great! The staff explained to her what they would be doing every step of the way! Here we are 7 months later and my experiences have been nothing less than exceptional! We lost our insurance and they worked with us to adjust payments never once making me feel uncomfortable or like I was in a position where I didn’t know what I was going to do! I would recommend any and everyone to go here for your orthodontic needs!"
"Shenandoah Valley Orthodontics is doing a wonderful job. They are handling the COVID-19 like a Champion. I'm doing the invisalign and it has been a wonderful experience with great results and no discomfort!!! I would recommend anyone to give them a call and set up an appointment. You won't be disappointed!!"
"Very up to date and fancy orthodontics office. Staff are very friendly, professional, and knowledgeable. I would highly recommend them. Thank you!"
"All the staff are very professional, friendly and accommodating. I would definitely recommend SVO to all who are thinking about orthodontic treatment."
"This office is not only courteous and professional, but they also make orthodontics for adults an enjoyable experience."
"We had a consult that went flawlessly. The staff was nice and professional. All of our questions were answered. They explained the difference between braces and Invisalign perfectly. We chose braces for our son, as we felt this was the best option for him. They were able to put the braces on the top the same day, which was perfect as there wasn't enough time for our son to be nervous or build the procedure up in his mind. I was very pleased with the entire process, as was my son. I would highly recommend to anyone who may need orthodontic services."
"SVO provides not only excellent service, but a phenomenal experience! Our daughter had braces for 26 months and every visit was professional and welcoming. We loved our years with SVO!"
"On Monday, April 2, 2018 we took our daughter for a consultation and the entire staff made us feel so welcomed and treated us like family. We went back the next day to have braces put on and again we were welcomed with smiles. Everyone in the office that we’ve come across so far had been great!! We could see the difference in just a couple days. We went in today and the work she had done hurt her really bad and the tech felt bad because she cried so much she gave her a gift card to sweet frog as we were checking out. She will be having her braces removed soon and I can’t wait to see the outcome.If your child needs braces this is the place to go and they have 2 offices to serve your needs.Thanks for everything!"
"This is my 2nd time dealing with Shenandoah Valley Orthodontics and they are great. Very friendly staff, funny doctors, easy locations and appointment time..."
"Everybody is so friendly, appointments are easy to get, 2 great locations, and they were great with my son. They explained the process each step of the way. Both my kids have had there ortho treatment done by Shenandoah Valley Orthodontics. They really are the BEST!!"
"Having a son (who has always been a bit apprehensive regarding anything dental related) I was worried that his experience getting braces would be off putting for him. Let me be the first to say, he has told so many people how awesome SVO is! The staff, the atmosphere, and the whole impression he was left with -was entirely positive!Thank you for being so welcoming to all who come through your doors!Great job!"
"I'm on my 2nd rotation of Invisalign. I just finished 30 weeks and I have another 16 weeks to go. In the beginning, I was very unsure of this treatment plan, but I'm already seeing awesome results. I Love, Love, Love everyone! I feel they genuinely care about what I'm going through. I'm made to feel very comfortable when I'm in the office, or on the phone with them. I never feel rushed and they make sure I understand the process. I highly recommend them for your orthodontic needs. ❤"
"My granddaughter described her 1st experience as walking into "paradise"... from the moment we entered, the staff made us feel welcomed. I should have taken names to personally thank each one, but you know who you are. The atmosphere was amazing, the coffee only the best and my granddaughter left with a memorable keepsake. She talked about it until bedtime and even ran into someone from Basic Rec camp. Thank you Shenandoah Valley Orthodontics team!!!"
"I was greeted warmly and immediately taken to the back to get my Invisalign evaluated. I was shown the upmost respect. Both the doctor and staff took my concerns seriously and made me feel like they cared. The staff member who fixed the small tooth-colored shapes was so gentle. She made sure I was comfortable through the whole procedure. Also, she did a great job educating me on what to expect in the weeks to come. I can’t believe I forgot her name. Overall, I had an amazing experience. Thank you. 😀"
"We love when we have appointments at Shenandoah Valley Orthodontics! As soon as you walk in the door you feel welcomed and comfortable. We never have to wait in a waiting room for lengthy periods of time and they stay on schedule very well. My son always feels like he is in good hands when he gets in the chair. Makes having beautiful teeth a great experience!"
"Shenandoah Valley orthodontics has been the best in the world! Their staff is so gentle and kind! They really do work wonders! I have a few friends who go ..."
"Love Invisalign, it’s like it’s not even there. Everyone is nice and friendly, good looking place."
"I can't say enough good things about Shenandoah Orthodontics! The workers at both offices (Winchester and Front Royal) are very nice and welcoming. They have modern technology and are well organized. They are great about answering any questions that I ask. I have been a patient for 3 years and my teeth have changed so much. I went from my teeth being all crooked to straight and shiny. I appreciate all they've done for me and would recommend them to anyone looking for an orthodontist. Thank you for helping me and my family! -patient, 11 years old"
"The Winchester office is top notch. My daughter is actually looking forward to her 2nd round if braces. See everyone on Friday!"
"I opted to wait until my treatment was done to give my review. Everyone is very warm and welcoming here. The providers are very attentive and thorough. It is always a very nice time here. When you get your braces off everyone is excited right along with you. I had visited maybe 3 other offices and decided on SVO and do not regret it. I have referred 2 of my friends here because people ask me where I got my ortho treatment at all the time and I never hesitate to say SVO. I moved to Northern Virginia shortly after I started my treatment and did not mind the drive to SVO. They are very worth the while and I am confident anyone else will be just as satisfied with the end result."
"Everyone was so friendly! They explained everything step by step and made it easy to understand. I was able to walk out today already starting on my Invisalign versus the other dentist I was going to where they would make me come back every 2-3months for a cleaning before they would even give me a knock off brand (smile direct). After the 3rd cleaning I finally said enough is enough and decided to look elsewhere. I’m glad I did."
"My daughter has had braces on for 18 months and the staff at the Front Royal office and the Winchester office are fantastic. Everyone is so nice. It’s truly like a family. I highly recommend Shenandoah Valley Orthodontics."
"From the second I came into the office until the moment I left, everyone was so friendly and helpful. They even gave my little boy a VERY NICE welcome gift. I would definitely recommend them to any family receiving braces. Everything was explained well and she made my son feel very comfortable. So glad we chose this orthodontist. There aren’t many medical facilities I will recommend in Front Royal but this one was spectacular."
"All the staff were so friendly to me and my daughters. SVO takes good care of their patients making them feel welcome and comfortable and even giving them little extra gifts. I was very pleased with the consultation process. The staff and orthodontist answered all questions and explained everything in an easy to understand way. My daughters walked out of the office actually excited to get braces."
"Everyone in this office is absolutely wonderful! The atmosphere is fun and everyone is happy and smiling. They are very accommodating. They have made the whole process of my daughter getting braces a breeze. Highly recommended!"
"Love Shenandoah Valley Orthodontics! Great customer service and beautiful results."
"Shenandoah Valley Orthodontics has such a warm and inviting atmosphere! The staff is extremely patient, friendly, and informative. My daughter had such a great experience getting her braces put on and can’t wait to go back!"
"I loved the relaxed atmosphere, I was able to sit right there with my child and the doctor was explaining what he was doing while he was placing her braces on ! I would highly recommend Shenandoah Valley Orthodontics to my family and friends!"
"Everyone was so nice and made my daughter feel very comfortable. The braces are a little pricey but the atmosphere was amazing."
"I highly, highly recommend SVO! The customer service is absolutely amazing! Everyone is so nice, full of genuine smiles, and you can tell they care for your success of your treatment plan. I'm confident with any doctor or hygienist who is treating me with I'm in there. They are all well organized and work on the same page. The office is a very clean environment. I'm only on week 21 of my Invisalign but I've seen major positive changes already. They make you feel as if they are doing the treatment right there with you!"
"The orthodontists are absolutely amazing here. Our daughter is recovering from minor oral surgery and Dr. Lill put her at ease this morning about the path forward for her braces. I can’t recommend this practice enough!"
"My twin girls had a great experience at their appointment for braces! This is a wonderful and welcoming environment for children and parents. The office is set-up to be fun and relaxing for the children, and great coffee for the parents too! I was really impressed with the detailed information provided by Rachel and Dr. Damon DeArment. The technology is amazing and it helps for parents to understand what is needed for their child. Dr. DeArment was great with my children, funny, and it was amazing how he knew my children's habits based on their teeth structure - unbelievable knowledge and experience! The total cost is much lower than what I had envisioned before our evaluation meeting. We are all happy with the service and supportive culture. Wonderful group of people!"
"My family has been attending this practice for at least 14 years. Five of my kids plus my spouse have been through treatments here and the professionalism and courtesy of the entire staff has been first class. The doctors and the staff consistantly have been kind and compassionate with each of my patients. When we first sought out orthodontic treatment for our first child, we went to a different practice in Winchester and the doctor there called my child "dracula" to her face because of her malignment. Totally unprofessional and we left that practice immediately and landed at SVO. Without question, this is the best of the best and we've never looked back. One more child will probably receive a treatment. I think this should earn me my own named wing at their practice. Having continued at this practice for 14+ years and with all of the treatments I have managed between my kids and wife, I have yet to find anything to complain about with this practice. A+++"
"Nice to be welcomed with a smile. Everyone you speak to always has a smile and willing to help in any way. My son is going for his second rounds of braces and I know it will be just as a wonderful experience. So blessed to have them to treat my son."
"I started my 15 month Invisalign treatment (as an adult) in late August, and am already so pleased with the results and this office! The doctors and staff are friendly and caring. They explain each step to you as they go so that you completely understand what to expect. The office is well designed and I appreciate that they do a lot to give back to the community!"
"My 10 year old son got braces on the top today. They did absolutely wonderful and talked him through every step they did before they did it. He was really scared but calmed down and did a excellent job with the help of the dental team .Thank you so much for being patient with him and making him feel very comfortable. You guys rock!!"
"After over 6 years of treatment, my daughter finally got her second set of braces off today and her smile is beautiful!! The doctors and staff have always been very nice, professional, informative and have made my daughter feel very comfortable. I appreciate them giving me a free scan and consultation today for Invisalign and look forward to being a patient there myself soon. :)"
"My time at Shenandoah Orthodontics was amazing. They took care of you for as long as you have your braces on. When your braces is bothering you, they are there to help. The staff of SVO, including the front desk, were so nice to me that every time I went in there, I would always have a smile. Overall, I would highly recommend Shenandoah Valley Orthodontics. My time there was a great experience."
"My experience at Shenandoah Valley Orthodontist was phenomenal!!! The Doctors were awesome:) When I first got my braces I was so nervous but the Doctors were great about explaining to me everything they were doing. I highly recommend them! I just got my braces off and I have a new smile!!:)"
"After visiting several Orthodontics offices we chose Shenendoah Valley Orthodontics to treat our daughters smile. The Office is so modern and welcoming and the staff is professional and caring. We have total confidence in our decision and would recommend SVO to anyone in need of a great Orthodontist in the Shenendoah Valley area."
"I take all three of my kids here and I couldn’t be more satisfied. The office is always clean and the staff is great. They work hard to make sure we are comfortable and understand all the phases that each kid will go through with braces. I wouldn’t take my kids anywhere else."
"Everyone here is wonderful. They made my daughter (and my son when he got his braces) feel comfortable and at ease. Highly reccomend them! Very caring and attentive group of people."
"I am an adult who went in for a consult to finish treatment for braces. It is very state-of-the-art here at SVO. The staff are so pleasant and informative. They do really cool things with the kids to keep them coming back. The doctor was upfront and honest. Jackie my treatment coordinator was very knowledgeable and made sure I knew I could call her anytime with any questions. I wish I would had taken my son here for his braces."
"My daughter was in today for her 2nd set of braces and I have to say SVO staff is always very nice & accommodating! They even sent me with fresh cookies today!!! Love that we have such awesome orthodontists & employees in this town!"
"Anyone who knows me will no that my biggest area of self confidence issues has been my teeth. I would joke about them before others could. If I smiled at all, it was with a closed mouth. Laughing almost always meant covering my mouth with my hand. Between the overbite, overjet, and never having many of my adult teeth grow in after losing my baby teeth, my mouth felt like something out of a horror movie. Seven months ago I started Invisalign, and while I still have at least one more round of aligners and jaw surgery to finish, the results in such a short time have been almost miraculous. My two sons are also patients here. We are all absolutely thrilled. This office is amazing!"
"My daughter Jaylee received her palate expander and then her braces were put on yesterday. Everyone is so great here. Everyone is nice and they all make her feel so comfortable when she’s nervous. I highly recommend this office."
"Great, very welcoming, very friendly and knowledgeable staff and very nice facility. I highly recommend for Orthodontic treatment!"
"SVO has been a tremendous help with our family! We had two children in need of assistance and in both cases, the professionals at Shenandoah Valley Orthodontics have put the needs of our family first and have been kind, professional, and instructive when working with our kids. They are wonderful!"
"A good place to go to get your braces and invisalign in. Very nice staff"
"You guys are so awesome. When I get my braces adjusted it does not hurt. You guys are so nice to your patients, and you serve hot chocolate and coffee. This is the best Orthodontist in the world!!"
"I started 2 years ago with Shenandoah using Invisalign. I was excited to have a better looking smile. I am proud to say that I have gotten what I wanted. My monthly visits and changing of Invisalign has given me a different feeling about myself. Every visit was a way of telling me that I was on the right road to a better smile. The staff was always so positive and since some had used Invisalign they were able to give advise about using this product. I can’t thank everyone enough for making me feel like family when I would come into the office. Always asking about my family and how I was doing. Will miss seeing you all."
"My experience at Shenandoah Valley Orthodontics was Outstanding! Everyone there was very kind, and my oppointment was great!"
"We love our orthodontists! My son, Max has been a patient for a short time and we really can’t say enough about each and every experience we have had at SVO! The office itself is amazing and state of the art but it might be beat by the awesome staff! Everyone is kind and helpful. Each patient isn’t a number but rather part of the family! I highly recommend anyone needing orthodontic care to come try Shenandoah Valley Orthodontics!"
"Shenandoah Valley Orthodontics is a premier facility. The staff are excellent at what they do and very friendly. The Doctors are very well trained and pay close attention to detail. This office is willing to go above and beyond for their patients to provide the best care I've ever received. Their ability to provide flexible payment planning is also a plus."
"Shenandoah Valley Orthodontics is in my opinion the best orthodontic group in the Valley. The staff and doctors are so attentive and caring to my daughter's needs, and make her excited to go for her visits. With a technologically advanced office and multiple "distractions" for the kids to keep them from being nervous, I couldn't recommend their services enough. Our daughter's teeth are already so much straighter after just over 2 months of treatment."
"We love Shenandoah Valley Orthodontics, the staff is very friendly, and they always welcome you with a smile😊"
"Amazing and friendly staff. Always work with my work schedule and if and when needed in they get me in right away. I’m so happy this was the place that have done my braces and every one is so nice and caring and know you by name. I’m 100% happy with going here"
"A beautiful office with a beautiful staff! I’m so glad I chose SVO for my braces, they are so professional and proficient! They excel in their work and the atmosphere is so welcoming!"
"My daughter has gone from palate expander and lip bumper to full braces with Shenandoah Valley Orthodontics’s. We couldn’t be happier. They have taken every step to prepare her tiny teeth for what she needs, even special ordering brackets because she’s so small. The care she receives makes orthodontic care at a young age so much easier. Truly happy we found such great people!"
"Great service with smiles! All the staff is great! We are so glad that we decided to come to Shenandoah Valley Orthodontics and would recommend them to everyone. We would recommend them to everyone!"
"Dr DeArment is an amazing Orthodontist. He is extremely personable, knowledgeable and kind. His staff and hygienists are extremely knowledgeable and very friendly also. I highly recommend using Shenandoah Valley Orthodontics!"
"I love Shenandoah valley orthodontics. Everyone is so nice and they have a keurig 😄 I would highly recommend going there."
"My 8 year old daughter has been a patient of Shenandoah Valley Orthodontics for over a year now and we couldn't be more pleased with the staff and quality of care that she receives. She never fears going to see them even though she's had to go through a lot with her teeth. They always make her feel cared for and comfortable. The entire staff treats her like family. They always make sure to explain what is going to happen to her in terms that she understands before they do so. They are very patient oriented and truly care about their patients. I would recommend them to everyone and do so whenever possible!!"
"Today was our first experience with Shenandoah Valley Orthodontics, I had to have 3 out of 4 kids evaluated for braces. Everyone there was VERY welcoming and kid friendly. My kids felt at home. Jackie was awesome at explaining everything at their level and helped them to understand how and whys, I highly recommend them for any age young and old."
"My son had a consultation/2nd Opinion on September 11, and from Check-In to Check-Out, everyone was very professional, courteous, and willingly spent as much time needed to be sure that all of our questions and concerns were answered. They made my son feel comfortable and at ease during the visit. When we left his appointment, my son said that is where I want to go for my braces. The office setup is definitely impressive as well. I would highly recommend SVO for your orthodontic needs."
"We were wowed from the first visit 4 months ago and each subsequent visit has been the same! Each and every employee is professional, friendly, and patient-centered. Our initial consultation was a breeze! I was shocked by how affordable my daughter's entire treatment ended up being and the payment plan the office offered made the cost totally do-able. If you have been scared to consult on orthodontics for financial fears or because your child is nervous, try Shenandoah Valley Orthodontics! My daughter loves her appointments- no pain yet and she is 1/2 way through phase 1 of her braces! -N. Clinedinst"
"We're visiting the area from out of town and wouldn't you know, our daughter's retainer broke!Shenandoah Valley Orthdontics was able to see us quickly and she is thrilled with her new retainers.Wonderful!"
"My Husband has Invisalign and my son has braces. We have been patients here for over a year and we cannot be more thrilled with the staff and their care. Thank you all for always making our visit welcoming and helpful every time."
"Went in for my consultation and got my braces the same day! Quick and quality service. Everyone was very kind, there was no wait - greeted by name upon entering the office. Office was very clean and very nice."
"I took my 7 year old in for a consultation and I was completely blown away by the wonderful, welcoming apperance of the practice itself BEFORE even speaking to anyone. Guess you can say They had me BEFORE they even said Hello! LOL! My daughter was a little uneasy about this appointment but that immediately changed when she saw her name on the "light up" board. That alone made all of her fears and unpleasant nerves disappear almost instantly. It was so comforting for me as her mama knowing how calm she got and then was excited for what was next to come. I could go on and on about how wonderful our appointment was. To sum it up in one word would be AMAZING!! THANK YOU so much for making our first experience a GREAT ONE! She needs braces and yet she may have had a million and one questions, but she is actually EXCITED and is counting down the days and that ALONE is HUGE! No question about it, 5 stars across the board😉"
"Excellent team! Every visit has been timely and all the staff is positive and kind. I would encourage any adult who is considering Invisilign to visit Shenandoah Valley Orthodontics!"
"The professionalism, rapport, and overall positive energy you receive when you come to Shenandoah Valley Orthodontics is reason enough to give them a chance. BUT.... once you go there; the care you receive is outstanding! The Staff is wonderful. The Doctors are caring and you never feel rushed or like a number. The patience they have with children is unbelievable. They give back to the community and the families they serve. I highly recommend Shenandoah Valley Orthodontics."
"I wanted to take just a few minutes to share what a positive experience we have had so far at Shenandoah Valley Orthodontics. There are several other Orthodontists in town, but after our initial consultation with Dr. Dearment we didn't need to look any further. The staff is friendly and informative, the Doctors are knowledgeable and approachable. As a kid, I dreaded going to the Orthodontist but SVO makes every visit a positive experience. We've been very pleased so far with the treatment of our son's needs - too soon to tell the final result, but word on the street is we won't be disappointed."
"Shenandoah orthodontics provides the best service from the time you walk in the door till the time you leave. Always the best!!! I trust both doctors. I would without hesitation recommend Shenandoah orthodontics to anyone!!!! Thank you for providing my children with beautiful smiles!!!"
"I recently completed my treatment with Shenandoah Valley Orthodontics. This is a terrific facility with amazing staff. They are always professional and accommodating. Kathy B. thank you for the wonderful care on my last day of wearing invisalign. I have been waiting for this smile my whole life. Thank you again!"
"My daughter started braces today & was a bit nervous. We got in there & they couldn't have been any nicer. Everyone had a smile on their face & extremely friendly. It helped to make this experience an enjoyable one. She couldn't wait to go to school to show off her new braces! I couldn't be happier that we chose them. I love that when we went last week they sat us down with our customized plan. But also told us what plan B & C were too (in case plan A didn't work)."
"Took my 8 year old son here for an initial assessment. Staff was very friendly welcomed me as soon as I walked in the door. The office was bright and open, with plenty of seating and areas to wait. They had an iPad room for kids as well as a coffee bar for adults! The technicians and doctors were very knowledgeable and professional. X-rays and photos were taken free of charge and a full assessment was done by the doctor as well. They made my son and I feel comfortable and relaxed. They spent lots of time with us explaining how the processes of orthodontics normally work and what they thought my son needed in future. While there we also saw all the staff sing and dance in celebration of another patient getting their braces off. They really work at making the office a fun place to be for kids (and adults!). I will continue taking my son here for follow ups and eventually braces. Would highly recommend to others."
"Both on my son's and me had braces on Shenandoah Valley Orthodontics. I can say enough nice things and the Doctors and the staff!! Very friendly and professional:)"
"I highly recommend this office for all your orthodontia. The staff is pleasant and efficient, and they bend over backwards to work with your schedule! The doctors are personable and very professional, and I couldn't be happier with the outcome of my new smile! Today marks the end of my journey with Invisalign, and Kathy took me effortlessly through the final process. All the technicians who assisted were always thorough and friendly! My son and daughter went through braces with the same level of care, as well.You can't go wrong by choosing to come here!"
"Through all the years of my braces, Shenandoah has always made the trip to their place less scary. They have friendly staff that actually understand you and they try to make your experience the best they can! Thank you Shenandoah Orthodontics for making my teeth straight!!-Chloe Geary :D"
"Transferring to this office after a poor experience elsewhere has been a great decision. My son is even willing to have his current braces removed and new ones put on at this office. That says a lot about the customer service!"
"I was referred here by a friend on Facebook with very high expectations. When you enter a place with such high standards, its not very often that they 100% meet those expectations but exceed them by far. To start the entire staff makes you feel so very comfortable in a place almost everyone feels uncomfortable going to. There was basically no wait time, by the time I finished my paper work I had already had two x-rays and dental pictures taken and was being sat down for my consultation. The office is so forward thinking and clean with complete transparency. On top of them already doing everything you would ask of your orthodontists they offer above and beyond customer service with an iPad station, coffee bar, reward programs, and more. The best part out of all the many parts though is how comfortable and easily they walk you through the process and work with you to assure you their is nothing freighting about your ortho experience from the work they do in your mouth to the payment options at the end of your visits. I enjoyed my visit so much I was almost happy that my teeth needed an orthodontists just so that I got to experience The Shenandoah Valley Orthodontics office."
"I took my son for the first time to get checked on how soon he would have to get braces and I was amazed by how professional the entire crew was. From the moment I opened the door the recepcionista was aware of who I was based on the time of appoiment. Super friendly, showed me where everything was, engaged with my kids and Jackie the coordinator was shortly after I arrived ready to take action. The place was really modern and well put by the professionals ( this is something that really catchs my eye when I go to a heath facility). Loved the simple way to explaining things to the kids and parents, Jackie gave a tour around the office and I was really impressed with some of the special treatments they do for their patients. I can go on and on because I am a observant person and I can only tell good things about my first experience today. It worth to check out this place!"
"Shenandoah Valley Orthodontics is top-notch! From the first set of braces for my daughter to the last they were fantastic. They are always up on what's new with the orthodontic world and if they can make it easier for their young patients they have done it. The staff there is professional, courteous and friendly and the communication is great. You don't wait long to get in for your appt and they get you out quickly. I can't sing their praises enough!"
"My twins went for consolation today. One has real anxiety of the dentist. Ms Jacky came out and got them for pictures while I completed paper work. Not only did they go with her, when I was done the paper work they were coming back out and they laughing and smiling. Ms Jacky is a true miracle worker. She and Dr Lil then sat with us and discussed all the needed orthodontics for each of them. The boys are Eight and felt very comfortable asking questions. Each of them where answered. They treated my Boys with the utmost respect and I can not thank them enough. They are my second and third child going to this office. Nothing but positive comments about the entire staff."
"We consulted with another firm before coming to SVO. They said Invisalign was NOT an option, were planning 2 surgeries at UVA, permanent screws in her jaw, sawing her jaw bone, were demeaning in their presentation saying my daughter's teeth were "a huge problem" and "a big mess." We decided to get a 2nd opinion. WOW!!!! 16 months later and Invisalign treatment (and NO surgeries), my daughter's teeth are straight and absolutely beautiful! We could not be happier with our choice to come to SVO!!"
"Amazing service; Extremely friendly staff; and Absolute experts in everything they do. I haven't had any issues with my braces, and I would HIGHLY recommend to anyone that is looking for a great orthodontic office. I am 20, and just now getting braces. I'm 5 months in, and I couldn't be happier with my choice. Everyone is very thorough and informative. Truly a great place no matter the age!"
"From our first visit, (and after visiting an IN-Network Orthodontist an hour away) we could tell where our son would go for his braces. Shenandoah Valley Orthodontist sat down with us, took pictures and took the time to explain what all would happen and what all was needed to give him a great smile. We are still early in, but we have been very pleased with every visit and he is now happier to show his smile. Everyone is very nice and will answer any question that I have. They even go as far as to let us know how much time is needed for the next appointment. While Shenandoah is not in our network, we worked out a payment plan that we can afford (after the insurance initial payment). When we were looking through our options, we did ask others that went with Shenandoah Orthodontist and they all agreed they where great! We would gladly recommend Shenandoah Valley Orthodontist!"
"The entire staff at SVO are so awesome to work with! While they ultimately rely on the parents decisions, they make sure to have the child included and get their opinions as well, which made my daughter feel much more comfortable and important! From the first appointment down to the day we got her braces off, they were with her 100%. They give them a "welcome" gym bag that includes goodies such as spin toothbrush, water bottle, etc...maybe not a big deal to some, but this is one of the ways they make them feel special. We just got her braces off yesterday and they gave her a special graduation "snack" present, which included foods that she couldn't eat while she had braces. They presented it her at the end of her appointment, along with balloons and a special bag of cookies AND the whole office came together to sing (and play hand instruments) their "deband" song! Then they take a picture of them and proudly hang it in their office showing off their beautiful smile. :) They totally go above and beyond, and I will choose them again if my youngest needs braces. On a side note, my friend's orthodontist does NONE of this for her son and he hates going. Would this make a difference, who knows, but both of my girls have never hated going. Just something to think about!"
"This was our first experience at Shenandoah Valley Orthodontist office. Everyone was super nice. I loved the brushing station when you first come in. They make the whole braces experience fun for kids. We look forward to working with them."
"The staff are all very friendly and through in what they do. My daughter did the Invisalign and her teeth look wonderful!"
"It's only the 2nd time we went there. So far a wonderful experience and very helpful with the whole process of braces."
"I have been to many orthodontics, but this tops it all! They have entertainment for all ages, and the doctors are incredibly nice! They even have let you brush your teeth there, and everything is very clean, and it is very high tech. They answered all my questions, and I am pleased! I would definitely recommend this office."
"Shenandoah Valley Orthodontics are the best in Orthodontic care. Unfortunately, both of my children needed braces which is a very costly expense. They are by far the most reasonably priced for the services they provide. Extremely sterile & clean environment. Not to mention the friendliest staff in town! I would highly recommend taking advantage of their free evaluation/consult if you need Orthodontic treatment."
"They are wonderful! It is such a cheerful, but professional environment. They made getting my sons braces (almost) fun!"
"Damanni got his braces off yesterday and his smile is beautiful Shenandoah Valley Orthodontics is the absolute best please!!! They are the nicest people ever and they really do care, thank you for all that you have done!"
"Bringing my son Hunter F. to SVO has been an awesome experience! My sons teeth are gorgeous! Very pleased! The staff was always so happy, helpful and caring. And patient with my many questions :0) They also worked with me financially when we had to switch insurances and extend our payments, so nice!! The waiting area with all its amenities, and raffles to enter is such a treat!! You feel VIP! :0). Again, its been a great experience. I will take my other son there when its time for his braces. I actually look forward to it, ha-ha! :0) Thanks so much SVO!! Blessings to your practice!!"
"We have been with Shenandoah Valley Orthodontics since May 2015. Our experience has been superb. They run an efficient yet personable business. They are very professional and appear to have state of the art electronics, scheduling and office setup. They explained each step in detail and provided pros and cons of waiting (we decided not to wait after our consultation and seeing how crowded her teeth were). We had a few snafus with my daughter's braces and had a few extra visits. They worked us in quickly despite having a full schedule. It was a smooth 15 months and well worth the effort, cost and time when we see our daughter's smile. Thank you!!"
"Shenandoah Valley Orthodontics has to be the best place you can go for your orthodontic needs. I have been going there for over 5 years having repairs on my mouth and they have a great staff that works very hard!!! Highly recommend coming here if you have any problems with your mouth to have it fixed."
"When I decided on Invisalign I went to the Shenandoah Valley Orthodontics in Winchester. WOW!!!! Everyone was soooo nice and helpful.They made it very easy to understand the procedures and time frame in which was best for me. I am very excited about my journey with SVO and having a great smile again. I would recommend this office to anyone looking for Orthodontist attention. They are great!!!! I promise you won't be disappointed!!!😁"
"My daughter Shelby wanted nothing to do with braces. She hated the dentist and was all but forced through the doors the first time. But everyone at SVO is awesome! !!! She was immediately at ease and left ready and willing to cone again. Now she actually looks forward to and reminds me about her appointments!!! I love their office layout and preg floor plan. My younger daughter loves their ipads. I'd recommend them to anyone! !"
"SVO were great during my treatment with Invisalign! They were very caring and explained the process very well! My daughter is also going through treatment with regular braces and we have been very happy with her results as well!"
"I am continually impressed with the overall professionalism, caring atmosphere, highly qualified hygienists and dentists, and welcoming experience my children and I receive each time we visit SVO. The level of care and attention to detail is impeccable. My children feel at ease and do not worry about going to the orthodontist at all. My oldest son has completed Invisalign treatment and my youngest daughter is now in braces. Both experiences have been wonderful! I highly encourage you to visit SVO for a consultation. You will be as impressed as I am!"
"I was told by a friend how nice the staff and Dr.'s are in this office, boy was she right. I took my teenager for a consult and walked out with braces. Fast, efficient and very friendly. I would definitely recommend Shenandoah Valley Orthodontics to all of my friends and family. Jackie and Dr. DeArment made my son feel so at ease and excited for the outcome."
"I am not from Winchester and have a permanent retainer installed by another orthodontist many years ago, but Dr. DeArment and his staff got me in their schedule within an hour of calling them to get one of the teeth on it cemented after the bond broke. All the staff was very friendly and extremely helpful."
"The absolute best place in Winchester and the surrounding area to have your orthodontics done! Staff is friendly and very professional......and the doctors are top notch !"
"We had a wonderful experience with Shenandoah Valley Orthodontics. Dr. Lill and Dr. DeArment offer the best expertise, and their staff is incredible! The moment you walk in, there is someone to help you and greet you with a smile. My daughter is very happy, so Thank You!"
"I can truly say this is one of the best experiences going to the dentist. The staff is excellent and highly professional. I feel comfortable receiving orthodontic Invisalign treatment from Dr. Lill. Also Jackie is great! Highly recommend."
"SVO is the place if you need any Orthodontic work. We have had both our children receive braces from SVO and they make you feel like part of the family. All the Staff are excellent at what they do and they take the time to do it right. They are very honest and up front about all cost and procedures. So if you need this type of service I would not look any further just make your appointment and relax they will take great care of you. Both our children have beautiful perfect smiles thanks to SVO."
"The office is awesome! They cater to both kids and adults with rooms ipads full of kid's games, a lounge with free coffee :), and lots of giveaways. The staff is just as awesome! They were extremely welcoming to all of us when we came in for my daughter's first appointment. I love that they have a teethbrushing station right there for the kids to use. The technicians and doctor made my daughter feel at ease which is great because she was very nervous. They are very personable people and did a great job of explaining everything to me and my seven year old. I would highly recommend this orthodontics office to everyone!!"
"Shenandoah Valley Orthodontics has an amazing office that is very inviting and makes you feel at ease. I was very impressed at how interactive and technology driven they were when explaining my future plans. The staff was wonderful and very informative with every question I asked. Great place and I cannot wait to bring my family there in the years to come."
"I am excited to get my braces on. The doctor seems very nice and I know they will take good care of me."
"I saw how they took care of my sister and I know they will take good care of me if I need to get braces on in the future. Thanks for my free travel toothbrush."
"SVO - Staff members are very polite and most of all knowledgeable in what they do. The Docs are excellent, most of all caring and honest. I have one teenage with braces and the next one will be receiving braces very soon. I cannot stress enough what great experience we have had so far and I look to have great service and commitment in the future.Thank you,"
"We initially had 3 consults scheduled for my oldest daughter a couple years ago. I wound up canceling the other 2 after our consult with Shenandoah Valley Orthodontics seemed like the obvious choice and backed up what others had told me. Zero regrets on that decision! Their facility is top notch, clean, and state of the art. Even the kids love to visit with a lobby full of things to keep them occupied. They will give you an HONEST, full assessment of what your best options are. It's clear that they will not steer you in any direction directed towards profits and will continue to see you as long as needed without the worry of receiving extra bills in the mail. The atmosphere from the front desk to Dr. Lill & Dr. DeArment and everyone in between is full of employees who are friendly, child interactive, positive, and love their jobs! Highly recommend to others!"
"Always a great experience! I have one child who just had braces removed and one who will start in the next few months. Very caring staff. My kids enjoy going to the orthodontist. Thanks!"
"Let me start off by saying how nice of a place Shenandoah Valley Ortho is! The office is well put together, nice and clean. Every single employee I came contact with was extremely nice and professional. My needs were beyond taken care of. Everyone went out of their way to make sure I felt comfortable and welcomed. Customer service is the number one key to a business. Regardless whether its retail store or a Orthodontics office. And the customer here was AMAZING!I highly recommend Shenandoah Valley Orthodontics to anybody :-)"
"I came in for a consultation for Invisalign.... I must say the staff here are amazing. I was greeted right away as I entered, and did not wait long before Jackie came and whisked me away for a tour. Everybody was warm and welcoming and Dr Lill was very pleasant. I loved everybody's ugly/awesome holiday sweaters, too :)"
"Best team ever. I haven't met one person here with any kind of negative personality. Each person gets to know you personally and I have made lifelong friends. Plus, my teeth look great! That's the main thing, but it helps to know there are people who care about you. (Invisalign Patient)"
"My children have had the privilege of being patients at Shenandoah Valley Orthodontics. The providers are wonderful and really seek to build a relationship with their patients. Office staff are polite, and really make families feel at home."
"This practice always amazes me! The doctors are wonderful and create beautiful smiles. They created my daughter's beautiful smile! Their staff is kind and many of their staff have been there over 10 years offering much experience. The office is kid and adult friendly and was beautifully decorated by both doctors! They are technologically advanced. They are always ready to serve their community with events including Habitat for Humanity and the United Way. When my next child needs braces this is where I will definitely go!"
"Everytime Morgan and I come in that office we feel welcomed. Morgan has gone through two phases of treatment and just got her final section off yesterday. Her smile is beautiful and we are both very pleased with her results. We LOVE Shenandoah Valley Orthodontics! :)"
"5 stars are not enough to rate this office. I've had two of my children get braces and invisalign with Dr. DeArment & Dr. Lill. The results are beautiful and the staff is friendly and kind. Highly recommend to anyone that needs orthodontic care."
